Product
The right vessel, the right person, the right language.
Outreach detects commercial vessels approaching the ports you choose, finds the company that manages each ship and sends your introduction in the recipient's language, from your own domain.
What does Outreach do?
Outreach is an e-mail system that automates a service company's first contact with vessels heading to port. When a ship enters the range you set, it finds the ship manager from the IMO number, locates the company's business e-mail address, translates your Turkish introduction into the recipient's language and sends it on your behalf.
- Ports and range
- A radius per port Range is set in nautical miles (nm); up to 20-80 nm depending on your plan.
- Vessel filter
- Commercial vessels only Cargo, tanker and passenger ships. Tugs, pilot boats, fishing boats and pleasure craft are filtered out.
- Recipient priority
- Ship manager first Ship manager / commercial manager, then ISM manager, then registered owner.
- Contact
- Verified business address Official websites and public sources are checked, the address is MX-verified and stored in the knowledge base.
- Language
- The recipient's language Optional English copy. Turkish back-translation preview and locking of edited translations.
- Sender
- Your own domain DKIM-signed sending. Replies go straight to your inbox; the e-mail carries your brand, not ours.
The logbook of a detection
Every detection shows up in the panel with its stages. If an e-mail was not sent, the reason is recorded too.
Skipped detections show their reason
- Same vessel e-mailed within 7 days
- Recipient opted out
- Country requires consent, none on file
- On a sanctions list
- Monthly quota reached
- No valid address found
- 01
Detection
The vessel enters the range and is recorded with its position, speed, navigational status, destination and ETA.
- 02
Enrichment
Vessel particulars and company roles are fetched by IMO number and the recipient role is chosen.
- 03
Contact
The company's e-mail comes from the knowledge base, or is found and verified.
- 04
Rules
Repeat limits, opt-out list, country policy, sanctions and quota are checked.
- 05
Translation
The approved translation of your template in the target language is used and variables are filled in.
- 06
Sending
The e-mail leaves from your domain within rate limits and the result is logged.
Three working modes
Automatic
Every e-mail that passes the rules is sent on its own, within your daily limits.
Approval
E-mails wait for your approval in the panel. Approve one by one or in bulk.
Test
E-mails go to your own test address instead of the real recipient. For setup and template trials.
Responsible sending rules
Repeats
- No second e-mail to the same vessel within 7 days, even at another port
- At most 3 e-mails per vessel in 90 days
- At most 1 e-mail per company in 3 days
Opt-out and lists
- One-click opt-out in every e-mail, processed instantly
- Your own exclusion list (address, domain, company, IMO)
- Platform-wide blacklist
Countries and sanctions
- Prior-consent countries only with a consent record
- OFAC, UK and EU port-ban lists
- No sending to comprehensively sanctioned countries
Pace and quota
- Gradual warm-up for new domains
- Per-minute and daily sending limits
- Monthly quota with alerts at 80% and 100%
Where does the data come from?
Position
Vessels' AIS broadcasts: position, speed, navigational status and destination.
Vessel and roles
International ship registers: particulars, manager and owner companies.
The company's official website and public pages; AI-assisted research when needed, verified on the source page.
Frequently asked questions
Which vessels does Outreach e-mail?
Who is the sender and which address is used?
Will the same vessel get e-mails again and again?
Can I check the translation?
The next vessel is already on its way.
Pick your ports, set the range, write your introduction. VesselCall runs the rest.
Book a demo